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Rail Commercial Manager

Department for Transport (DFT)
UK, London
£671+ per day
Contract, 6 month, Full time
Industry: Government
Discipline: Commercial Management

In Rail Group we are working hard to take Britain’s railway into the future – delivering a sustainable and customer-focused railway which puts passengers at the heart of every journey.

The government has a manifesto commitment to extend contactless pay-as-you-go ticketing (PAYG) to almost 200 more stations in the South East. This will mean that around 50% of all rail journeys, and almost all London commuter journeys can be completed using a contactless bank card. We are looking to recruit someone to help deliver this commitment – in particular considering the changes to fares we will need to make, and the delivery approach.

Duties and responsibilities

You will be working in a varied and dynamic environment, collaborating with not only colleagues in Rail Group but with other parts of the department, the rail industry, Transport for London, and key external infrastructure and technical stakeholders.

You will have an opportunity to:

• Support or lead the development of key Business Cases, including the commercial and financial cases to deliver the manifesto commitment.

• Design an attractive customer proposition to make the implementation of PAYG a success

• Lead the work needed to deliver the changes to fares necessary to make the implementation of PAYG work.

• Develop a robust plan to deliver the commercial framework and implement the infrastructure and back office systems that underpin PAYG


Person specification

You will be forward-thinking and able to work and make decisions at pace. You’ll be a well-motivated and organised individual who is comfortable working with a range of stakeholders at all levels.

You are someone who is able to demonstrate a number of the following characteristics:

• has strong analytical skills and able to think creatively and strategically to identify the best approach or solution to a novel and/or complex challenge

• communicates persuasively in both spoken and written forms

• is self-motivated and able to manage competing priorities effectively

• is able to understand and manage the commercial motivations of stakeholders

• enjoys working collaboratively with others

• able to build and maintain positive working relationships with a range of peers and stakeholders, including senior stakeholders

• flexible to change, including adapting to a shifting policy environment

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