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Digital Test Lead

Department for Transport (DFT)
UK, South West, Avon, Bristol,
Berkeley House
from £700 per day
Contract, 4 month, Full time
Industry: Government, Software
Discipline: Public Sector,Itil ,Digital,Testing (Software)


70% Service Validation and Testing

• Provide and instil ‘confidence’ that a release will create a new or changed service that delivers the expected outcomes and value for the customers within the projected costs, capabilities and constraints

• Ensure the team delivers quality assurance of releases, their constituent service components, the resultant services and service capability. Ensure releases are positive experiences for internal and external stakeholders/users

• Hold senior accountability for management and leadership of the robustness of the Testing and Readiness services are ‘fit for purpose’ and will deliver the required outcomes for DVSA

• Ensure that the customers and stakeholders requirements are correctly defined and any errors or variances are remedied early in the service lifecycle to reduce costs of non conformity

• Ensure the planning and implementing of a structured validation and testing process that provides objective evidence that the new or changed service will support the customers’ requirements.

• Ensure that validation and testing include agreed service levels thus allowing assurance that releases are fit for purpose and will have a positive outcome for customers and stakeholders

• Identify, assess and manage risks, issues and errors throughout service transition

20% Change Evaluation

• Deal directly with stakeholders setting their expectations correctly and provide effective and accurate information to make sure that changes which adversely affect service capability and introduce risk, are not transitioned unchecked

• Oversee the evaluation of the planned outcomes of all service changes and provide the senior stakeholders with an overview of implementation but also an assessment of potential risks to service and mitigating actions

• Provide thorough, quality outputs so that DS&T and the senior stakeholder members can expedite an effective decision about whether or not a service change is to be authorised and progressed

10% Leadership and Management responsibilities

• Line manages two Service Testing and Readiness Managers [HEO] and a total team of eight and also coordinates other testing resource as required

• Delivers leadership responsibilities effectively, working with, leading and acting as a role model for other team members and DS&T colleagues

• Reports directly to the Head of Introduction and Design (Gd 7)

• Team leadership responsibility for a team of 4 EO and 2 AO and direct line management for two Service Testing and Readiness Manager HEO

• Works directly with stakeholders, project managers and suppliers to develop the UAT test strategies and plans

• Works closely with the System Owners and stakeholders to develop change evaluation criteria

• Develops key System Readiness and Change Evaluation processes with internal and external suppliers and DS&T Stakeholders

• Act as senior subject matter expect in matters relating to System Readiness and Change Evaluation

• Build working relationships with external business entities to enhance the agencies reputation and establish best practise and other beneficial partnerships

• Provide guidance, direction and work collaboratively with:

- Corporate Systems Manager(s)

- External Suppliers

- Internal Suppliers

- Software suppliers

- other parts of the DS&T Service Transition teams


CV Submission Deadline: Friday 18th May 2018 @ 1055AM

ITIL foundation

ISEB Testing Foundation

• Evidence of managing services across ITIL lifecycle

• Evidence of service testing and validation

• Evidence of service change evaluation

Experienced in the development of operation processes, using appropriate tools and techniques.

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